At Nihongo Gakuin, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
- Register for an account (name, email, phone number, password)
- Enroll in courses (payment information, educational background)
- Contact us via forms or email (your message and contact details)
- Submit testimonials or comments
- Apply for student visa assistance (additional documentation may be required)
2. How We Use Your Information
We use the information we collect to:
- Create and manage your student account
- Process your course enrollments and payments
- Provide access to course materials and learning platform
- Send important notifications about your courses, payments, or account status
- Respond to your inquiries and provide customer support
- Improve our website, courses, and services
- Send promotional materials (only with your consent, which you can withdraw anytime)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating our website and providing services (payment processors, email services, etc.), subject to confidentiality agreements.
- Legal Requirements: If required by law or to protect our rights, property, or safety.
- Visa Applications: With Japanese language schools or immigration authorities only with your explicit consent for visa processing.
4. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure servers with firewalls
- Password hashing (bcrypt) for user credentials
- Regular security audits and updates
- Restricted access to personal data within our organization
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your account and personal data
- Opt-out of marketing communications
- Export your data in a portable format
To exercise these rights, contact us at contact@nihongogakuin.com.
6. Cookies and Tracking
We use cookies to enhance your browsing experience. Cookies help us remember your login status, preferences, and analyze site traffic. You can disable cookies in your browser settings, but this may affect some functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.
8. Children's Privacy
Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: contact@nihongogakuin.com